Your Own Market Place for Hemp Products!

Frequently Asked Questions


What Shipping Methods Are Available?

Usually we and site's vendor use air cargo for international and local delivery option for local market.

Do You Ship Internationally?

Yes. We do.

How Long Will It Take To Get My Package?

Usually, you get your product within 7 days.


What Payment Methods Are Accepted?

We accepts all Credit Cards which processed by third party payment gateway.

Is Buying On-Line Safe?

Yes. It is 100% safe on HempSwap.

Order & Retunrs

How do I place an Order?

Add your product to card, checkout and process the payment.

How Can I Cancel Or Change My Order?

Once the products dispatch, you can't update or modify or cancel your order.

Do I need an account to place an order?

Yes. You must have an account with HempSwap to buy or sell your products.

How Do I Track My Order?

Once your product dispatch, we will share Tracking Number with you.

How Can I Return a Product?

If you get a wrong product, you can contact us for further steps to return the products.
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